Report Id: TMUCAASM0620
Unified Communications as a Service Market Size By Vertical (Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality), By Organization Size (Small and Medium-Sized Enterprises, Large Enterprises), By Component (Collaboration Platforms and Applications, Conferencing, Unified Messaging, Telephony), By Region (North America, Europe, Asia-Pacific, Rest of the World), Market Analysis Report, Forecast 2022-2027
The Global Unified Communications as a Service Market is expected to grow by 2027 at a CAGR of 10.35%.
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Major Players
- NTT Communications
- Masergy
- Vonage
- Intrado Corporation
- Revation Systems
Study period:
Fastest Growing Market:
2022-2027
APAC
Base Year:
Largest Market:
2021
North America
CAGR:
9
REPORT DESCRIPTION
The Global Unified Communications as a Service Market is expected to grow by 2027 at a CAGR of 10.35%.
Unified communication as a service may be a delivery model during which collaboration and communication services and applications are outsourced to 3rd party service provider. These services are carried over the IP network. Unified communication as a service technology contain presence technology, enterprise messaging, online meetings and video conferencing. There are two primary methods of UcaaS namely single-tenancy and multi-tenancy. The previous method offers modified software platform to end-users, which may be combined with on-premises applications. The latter approach offers single software platform to be shared among multiple end-users. Furthermore, enterprises have a choice to adopt hybrid approach, which offers software platform which will keep some of their unified communications on-premises and remaining applications within the cloud. UcaaS solutions reduce cost through consolidation of kit and services. Additionally, it expands productivity, as unified communication provides common interface for workers. Above mentioned benefits are enhancing adoptions of UcaaS mainly in small and medium scale enterprises.
The global Unified Communications as a Service market is segregated on the basis of Vertical as Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality, Others, Banking, Financial Services, and Insurance, Telecom and IT, Consumer Goods and Retail, and Healthcare. Based on Organization Size the global Unified Communications as a Service market is segmented in Small and Medium-Sized Enterprises and Large Enterprises. Based on Component the global Unified Communications as a Service market is segmented in Collaboration Platforms and Applications, Conferencing, Unified Messaging, and Telephony.
The global Unified Communications as a Service market report provides geographic analysis covering regions, such as North America, Europe, Asia-Pacific, and Rest of the World. The Unified Communications as a Service market for each region is further segmented for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.
Competitive Rivalry
NTT Communications, Vonage, Intrado Corporation, Masergy, Revation Systems, RingCentral, BT, Verizon, Orange S.A., 8x8, and others are among the major players in the global Unified Communications as a Service market. The companies are involved in several growth and expansion strategies to gain a competitive advantage. Industry participants also follow value chain integration with business operations in multiple stages of the value chain.
The Unified Communications as a Service Market has been segmented as below:
Unified Communications as a Service Market, By Vertical
- Public Sector and Utilities
- Logistics and Transportation
- Travel and Hospitality
- Others
- Banking, Financial Services,and Insurance
- Telecom and IT
- Consumer Goods and Retail
- Healthcare
Unified Communications as a Service Market, By Organization Size
- Small and Medium-Sized Enterprises
- Large Enterprises
Unified Communications as a Service Market, By Component
- Collaboration Platforms and Applications
- Conferencing
- Unified Messaging
- Telephony
Unified Communications as a Service Market, By Region
- North America
- Europe
- Asia-Pacific
- Rest of the World
Unified Communications as a Service Market, By Company
- NTT Communications
- Vonage
- Intrado Corporation
- Masergy
- Revation Systems
- RingCentral
- BT
- Verizon
- Orange S.A.
- 8x8
- Cisco
- Microsoft
- LogMeIn Inc
- Mitel
- DialPad
- Fuze
- StarBlue
- Windstream
- Alcatel-Lucent Enterprise
The report covers:
- Global Unified Communications as a Service market sizes from 2018 to 2027, along with CAGR for 2022-2027
- Market size comparison for 2020 vs 2027, with actual data for 2021, estimates for 2022 and forecast from 2022 to 2027
- Global Unified Communications as a Service market trends, covering comprehensive range of consumer trends & manufacturer trends
- Value chain analysis covering participants from raw material suppliers to the downstream buyer in the global
- Unified Communications as a Service market
- Major market opportunities and challenges in forecast timeframe to be focused
- Competitive landscape with analysis on competition pattern, portfolio comparisons, development trends and strategic management
- Comprehensive company profiles of the key industry players
Report Scope:
The global Unified Communications as a Service market report scope includes detailed study covering underlying factors influencing the industry trends.
The report covers analysis on regional and country level market dynamics. The scope also covers competitive overview providing company market shares along with company profiles for major revenue contributing companies.
The report scope includes detailed competitive outlook covering market shares and profiles key participants in the global Unified Communications as a Service market share. Major industry players with significant revenue share include NTT Communications, Vonage, Intrado Corporation, Masergy, Revation Systems, RingCentral, BT, Verizon, Orange S.A., 8x8, and others.
Reasons to Buy this Report:
- Gain detailed insights on the Unified Communications as a Service industry trends
- Find complete analysis on the market status
- Identify the Unified Communications as a Service market opportunities and growth segments
- Analyse competitive dynamics by evaluating business segments & product portfolios
- Facilitate strategy planning and industry dynamics to enhance decision making
Customization
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1. Introduction
1.1 Key Insights
1.2 Report Overview
1.3 Markets Covered
1.4 Stakeholders
2. Research Methodology
2.1 Research Scope
2.2 Market Research Process
2.3 Research Data Analysis
2.4.1 Secondary Research
2.4.2 Primary Research
2.4.3 Models for Estimation
2.5 Market Size Estimation
2.5.1 Bottom-Up Approach - Segmental Market Analysis
2.5.2 Top-Down Approach - Parent Market Analysis
3. Executive Summary
4. Market Overview
4.1 Introduction
4.2.1 Drivers
4.2.2 Restraints
4.2.3 Opportunities
4.2.4 Challenges
4.2 Porter's Five Force Analysis
5. Unified Communications as a Service Market, By Vertical
5.1 Introduction
5.2 Public Sector and Utilities
5.2.1 Market Overview
5.2.2 Market Size and Forecast
5.3 Logistics and Transportation
5.3.1 Market Overview
5.3.2 Market Size and Forecast
5.4 Travel and Hospitality
5.4.1 Market Overview
5.4.2 Market Size and Forecast
5.5 Others
5.5.1 Market Overview
5.5.2 Market Size and Forecast
5.6 Banking,Financial Services,and Insurance
5.6.1 Market Overview
5.6.2 Market Size and Forecast
5.7 Telecom and IT
5.7.1 Market Overview
5.7.2 Market Size and Forecast
5.8 Consumer Goods and Retail
5.8.1 Market Overview
5.8.2 Market Size and Forecast
5.9 Healthcare
5.9.1 Market Overview
5.9.2 Market Size and Forecast
6. Unified Communications as a Service Market, By Organization Size
6.1 Introduction
6.2 Small and Medium-Sized Enterprises
6.2.1 Market Overview
6.2.2 Market Size and Forecast
6.3 Large Enterprises
6.3.1 Market Overview
6.3.2 Market Size and Forecast
7. Unified Communications as a Service Market, By Component
7.1 Introduction
7.2 Collaboration Platforms and Applications
7.2.1 Market Overview
7.2.2 Market Size and Forecast
7.3 Conferencing
7.3.1 Market Overview
7.3.2 Market Size and Forecast
7.4 Unified Messaging
7.4.1 Market Overview
7.4.2 Market Size and Forecast
7.5 Telephony
7.5.1 Market Overview
7.5.2 Market Size and Forecast
8. Unified Communications as a Service Market, By Geography
8.1 Introduction
8.2 North America
8.2.1 North America Unified Communications as a Service, By Vertical
8.2.2 North America Unified Communications as a Service, By Organization Size
8.2.3 North America Unified Communications as a Service, By Component
8.3 Europe
8.3.1 Europe Unified Communications as a Service, By Vertical
8.3.2 Europe Unified Communications as a Service, By Organization Size
8.3.3 Europe Unified Communications as a Service, By Component
8.4 Asia-Pacific
8.4.1 Asia-Pacific Unified Communications as a Service, By Vertical
8.4.2 Asia-Pacific Unified Communications as a Service, By Organization Size
8.4.3 Asia-Pacific Unified Communications as a Service, By Component
8.5 Rest of the World
8.5.1 Rest of the World Unified Communications as a Service, By Vertical
8.5.2 Rest of the World Unified Communications as a Service, By Organization Size
8.5.3 Rest of the World Unified Communications as a Service, By Component
9. Competitive Insights
9.1 Key Insights
9.2 Company Market Share Analysis
9.3 Strategic Outlook
9.3.1 Mergers & Acquisitions
9.3.2 New Product Development
9.3.3 Portfolio/Production Capacity Expansions
9.3.4 Joint Ventures, Collaborations, Partnerships & Agreements
9.3.5 Others
10. Company Profiles
10.1 NTT Communications
10.1.1 Company Overview
10.1.2 Product/Service Landscape
10.1.3 Financial Overview
10.1.4 Recent Developments
10.2 Vonage
10.2.1 Company Overview
10.2.2 Product/Service Landscape
10.2.3 Financial Overview
10.2.4 Recent Developments
10.3 Intrado Corporation
10.3.1 Company Overview
10.3.2 Product/Service Landscape
10.3.3 Financial Overview
10.3.4 Recent Developments
10.4 Masergy
10.4.1 Company Overview
10.4.2 Product/Service Landscape
10.4.3 Financial Overview
10.4.4 Recent Developments
10.5 Revation Systems
10.5.1 Company Overview
10.5.2 Product/Service Landscape
10.5.3 Financial Overview
10.5.4 Recent Developments
10.6 RingCentral
10.6.1 Company Overview
10.6.2 Product/Service Landscape
10.6.3 Financial Overview
10.6.4 Recent Developments
10.7 BT
10.7.1 Company Overview
10.7.2 Product/Service Landscape
10.7.3 Financial Overview
10.7.4 Recent Developments
10.8 Verizon
10.8.1 Company Overview
10.8.2 Product/Service Landscape
10.8.3 Financial Overview
10.8.4 Recent Developments
10.9 Orange S.A.
10.9.1 Company Overview
10.9.2 Product/Service Landscape
10.9.3 Financial Overview
10.9.4 Recent Developments
10.10 8x8
10.10.1 Company Overview
10.10.2 Product/Service Landscape
10.10.3 Financial Overview
10.10.4 Recent Developments
10.11 Cisco
10.11.1 Company Overview
10.11.2 Product/Service Landscape
10.11.3 Financial Overview
10.11.4 Recent Developments
10.12 Google
10.12.1 Company Overview
10.12.2 Product/Service Landscape
10.12.3 Financial Overview
10.12.4 Recent Developments
10.13 Microsoft
10.13.1 Company Overview
10.13.2 Product/Service Landscape
10.13.3 Financial Overview
10.13.4 Recent Developments
10.14 LogMeIn Inc
10.14.1 Company Overview
10.14.2 Product/Service Landscape
10.14.3 Financial Overview
10.14.4 Recent Developments
10.15 Mitel
10.15.1 Company Overview
10.15.2 Product/Service Landscape
10.15.3 Financial Overview
10.15.4 Recent Developments
10.16 DialPad
10.16.1 Company Overview
10.16.2 Product/Service Landscape
10.16.3 Financial Overview
10.16.4 Recent Developments
10.17 Fuze
10.17.1 Company Overview
10.17.2 Product/Service Landscape
10.17.3 Financial Overview
10.17.4 Recent Developments
10.18 StarBlue
10.18.1 Company Overview
10.18.2 Product/Service Landscape
10.18.3 Financial Overview
10.18.4 Recent Developments
10.19 Windstream
10.19.1 Company Overview
10.19.2 Product/Service Landscape
10.19.3 Financial Overview
10.19.4 Recent Developments
10.20 Alcatel-Lucent Enterprise
10.20.1 Company Overview
10.20.2 Product/Service Landscape
10.20.3 Financial Overview
10.20.4 Recent Developments
The Unified Communications as a Service Market has been segmented as below:
Unified Communications as a Service Market, By Vertical
- Public Sector and Utilities
- Logistics and Transportation
- Travel and Hospitality
- Others
- Banking, Financial Services,and Insurance
- Telecom and IT
- Consumer Goods and Retail
- Healthcare
Unified Communications as a Service Market, By Organization Size
- Small and Medium-Sized Enterprises
- Large Enterprises
Unified Communications as a Service Market, By Component
- Collaboration Platforms and Applications
- Conferencing
- Unified Messaging
- Telephony
Unified Communications as a Service Market, By Region
- North America
- Europe
- Asia-Pacific
- Rest of the World
Unified Communications as a Service Market, By Company
- NTT Communications
- Vonage
- Intrado Corporation
- Masergy
- Revation Systems
- RingCentral
- BT
- Verizon
- Orange S.A.
- 8x8
- Cisco
- Microsoft
- LogMeIn Inc
- Mitel
- DialPad
- Fuze
- StarBlue
- Windstream
- Alcatel-Lucent Enterprise
Got a question? We've got answers. If you have some other questions, see our support center.
What is the predicted growth rate of Unified Communications as a Service Market?
The market is expected to grow at a CAGR of 9.5% during the study period (2022-2027)
How big is the Unified Communications as a Service Market value?
the global Unified Communications as a Service (UCaaS) market size is expected to be around USD 24.8 billion by 2027
What is the segment’s covered for the Unified Communications as a Service Market?
The segment included in Unified Communications as a Service Market is Vertical, Organization Size, Component, Company and region.
Who are the major key vendors in the Unified Communications as a Service Market?
Some key players operating in the Unified Communications as a Service Market include NTT Communications, Vonage, Intrado Corporation, Masergy, Revation Systems, RingCentral, BT, Verizon, Orange S.A
What are the different forms of the report available?
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• Spreadsheet/ Workbook
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