Home » Technology & Media » Conversational AI Market Size, Share, Analysis Report
A huge number of individuals use Kick, Facebook messenger, and WhatsApp other messaging platforms to talk with their adored ones consistently. Many others are attempting different things with speech-based helps like Google Home and Amazon Alexa. Resultantly, speech-based apps and messaging apps are quickly uprooting customary web and mobile applications to turn into the new mode for interactive discussions.
It talks about the use of electronic messaging apps and chatbots to alter the communication and make customized consumer encounters at scale as conversational AI. Conversational AI applications empower long-running associations with purchasers by means of content or voice utilizing the foremost interactive interface available: traditional language
Market Insights
The global Conversational AI market is expected to be around US$ 34.5 Billion by 2027 at a CAGR of 30% in the given forecast period.
The global Conversational AI market is segregated on the basis of Component as Platform and Services. Based on Deployment the global Conversational AI market is segmented in Cloud and On-Premises. Based on End-User Industry the global Conversational AI market is segmented in Retail and E-commerce, Healthcare and Life Sciences, BFSI, Travel and Hospitality, Telecom, Media and Entertainment, and Others.
Based on Type, the global Conversational AI market is segmented in Intelligent Virtual Assistants and Chatbots. The report also bifurcates the global Conversational AI market based on Technology in Machine Learning and Deep Learning, Natural Language Processing, and Automated Speech Recognition.
The global Conversational AI market report provides geographic analysis covering regions, such as North America, Europe, Asia-Pacific, and Rest of the World. The Conversational AI market for each region is further segmented for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.
Competitive Rivalry
AWS, IBM, Microsoft Co, Google, SAP, Artificial Solutions, Baidu, Avaamo, Nuance, Conversica, and others are among the major players in the global Conversational AI market. The companies are involved in several growth and expansion strategies to gain a competitive advantage. Industry participants also follow value chain integration with business operations in multiple stages of the value chain.
The Conversational AI Market has been segmented as below:
Conversational AI Market, By Component
Conversational AI Market, By Deployment
Conversational AI Market, By End-User Industry
Conversational AI Market, By Type
Conversational AI Market, By Technology
Conversational AI Market, By Region
Conversational AI Market, By Company
The report covers:
Report Scope:
The global Conversational AI market report scope includes detailed study covering underlying factors influencing the industry trends.
The report covers analysis on regional and country level market dynamics. The scope also covers competitive overview providing company market shares along with company profiles for major revenue contributing companies.
The report scope includes detailed competitive outlook covering market shares and profiles key participants in the global Conversational AI market share. Major industry players with significant revenue share include AWS, IBM, Microsoft Co, Google, SAP, Artificial Solutions, Baidu, Avaamo, Nuance, Conversica, and others.
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1. Introduction
1.1 Key Insights
1.2 Report Overview
1.3 Markets Covered
1.4 Stakeholders
2. Research Methodology
2.1 Research Scope
2.2 Market Research Process
2.3 Research Data Analysis
2.4.1 Secondary Research
2.4.2 Primary Research
2.4.3 Models for Estimation
2.5 Market Size Estimation
2.5.1 Bottom-Up Approach – Segmental Market Analysis
2.5.2 Top-Down Approach – Parent Market Analysis
3. Executive Summary
4. Market Overview
4.1 Introduction
4.2.1 Drivers
4.2.2 Restraints
4.2.3 Opportunities
4.2.4 Challenges
4.2 Porter’s Five Force Analysis
5. Conversational AI Market, By Component
5.1 Introduction
5.2 Platform
5.2.1 Market Overview
5.2.2 Market Size and Forecast
5.3 Services
5.3.1 Market Overview
5.3.2 Market Size and Forecast
6. Conversational AI Market, By Deployment
6.1 Introduction
6.2 Cloud
6.2.1 Market Overview
6.2.2 Market Size and Forecast
6.3 On-Premises
6.3.1 Market Overview
6.3.2 Market Size and Forecast
7. Conversational AI Market, By End-User Industry
7.1 Introduction
7.2 Retail and E-commerce
7.2.1 Market Overview
7.2.2 Market Size and Forecast
7.3 Healthcare and Life Sciences
7.3.1 Market Overview
7.3.2 Market Size and Forecast
7.4 BFSI
7.4.1 Market Overview
7.4.2 Market Size and Forecast
7.5 Travel and Hospitality
7.5.1 Market Overview
7.5.2 Market Size and Forecast
7.6 Telecom
7.6.1 Market Overview
7.6.2 Market Size and Forecast
7.7 Media and Entertainment
7.7.1 Market Overview
7.7.2 Market Size and Forecast
7.8 Others
7.8.1 Market Overview
7.8.2 Market Size and Forecast
8. Conversational AI Market, By Type
8.1 Introduction
8.2 Intelligent Virtual Assistants
8.2.1 Market Overview
8.2.2 Market Size and Forecast
8.3 Chatbots
8.3.1 Market Overview
8.3.2 Market Size and Forecast
9. Conversational AI Market, By Technology
9.1 Introduction
9.2 Machine Learning and Deep Learning
9.2.1 Market Overview
9.2.2 Market Size and Forecast
9.3 Natural Language Processing
9.3.1 Market Overview
9.3.2 Market Size and Forecast
9.4 Automated Speech Recognition
9.4.1 Market Overview
9.4.2 Market Size and Forecast
10. Conversational AI Market, By Geography
10.1 Introduction
10.2 North America
10.2.1 North America Conversational AI, By Component
10.2.2 North America Conversational AI, By Deployment
10.2.3 North America Conversational AI, By End-User Industry
10.2.4 North America Conversational AI, By Type
10.2.5 North America Conversational AI, By Technology
10.3 Europe
10.3.1 Europe Conversational AI, By Component
10.3.2 Europe Conversational AI, By Deployment
10.3.3 Europe Conversational AI, By End-User Industry
10.3.4 Europe Conversational AI, By Type
10.3.5 Europe Conversational AI, By Technology
10.4 Asia-Pacific
10.4.1 Asia-Pacific Conversational AI, By Component
10.4.2 Asia-Pacific Conversational AI, By Deployment
10.4.3 Asia-Pacific Conversational AI, By End-User Industry
10.4.4 Asia-Pacific Conversational AI, By Type
10.4.5 Asia-Pacific Conversational AI, By Technology
10.5 Rest of the World
10.5.1 Rest of the World Conversational AI, By Component
10.5.2 Rest of the World Conversational AI, By Deployment
10.5.3 Rest of the World Conversational AI, By End-User Industry
10.5.4 Rest of the World Conversational AI, By Type
10.5.5 Rest of the World Conversational AI, By Technology
11. Competitive Insights
11.1 Key Insights
11.2 Company Market Share Analysis
11.3 Strategic Outlook
11.3.1 Mergers & Acquisitions
11.3.2 New Product Development
11.3.3 Portfolio/Production Capacity Expansions
11.3.4 Joint Ventures, Collaborations, Partnerships & Agreements
11.3.5 Others
12. Company Profiles
12.1 AWS
12.1.1 Company Overview
12.1.2 Product/Service Landscape
12.1.3 Financial Overview
12.1.4 Recent Developments
12.2 IBM
12.2.1 Company Overview
12.2.2 Product/Service Landscape
12.2.3 Financial Overview
12.2.4 Recent Developments
12.3 Microsoft Co
12.3.1 Company Overview
12.3.2 Product/Service Landscape
12.3.3 Financial Overview
12.3.4 Recent Developments
12.4 Google
12.4.1 Company Overview
12.4.2 Product/Service Landscape
12.4.3 Financial Overview
12.4.4 Recent Developments
12.5 SAP
12.5.1 Company Overview
12.5.2 Product/Service Landscape
12.5.3 Financial Overview
12.5.4 Recent Developments
12.6 Artificial Solutions
12.6.1 Company Overview
12.6.2 Product/Service Landscape
12.6.3 Financial Overview
12.6.4 Recent Developments
12.7 Baidu
12.7.1 Company Overview
12.7.2 Product/Service Landscape
12.7.3 Financial Overview
12.7.4 Recent Developments
12.8 Avaamo
12.8.1 Company Overview
12.8.2 Product/Service Landscape
12.8.3 Financial Overview
12.8.4 Recent Developments
12.9 Nuance
12.9.1 Company Overview
12.9.2 Product/Service Landscape
12.9.3 Financial Overview
12.9.4 Recent Developments
12.10 Conversica
12.10.1 Company Overview
12.10.2 Product/Service Landscape
12.10.3 Financial Overview
12.10.4 Recent Developments
The Conversational AI Market has been segmented as below:
Conversational AI Market, By Component
Conversational AI Market, By Deployment
Conversational AI Market, By End-User Industry
Conversational AI Market, By Type
Conversational AI Market, By Technology
Conversational AI Market, By Region
Conversational AI Market, By Company